Returns & Exchanges
At Noor By Saadia Asad, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, you may return or exchange eligible items within 7 days of delivery.
Initiate a Request
Contact our customer support team via email or WhatsApp with your order number and photos of the item to request a Return Authorization.
Quality Inspection
Ensure the garment is unworn, unwashed, and has all original tags and brand packaging intact for our team to verify the product's condition.
Secure Packaging
Pack the items securely in the original shipping box to prevent damage during transit and include the original invoice inside the package.
Dispatch and Refund
Ship the package to our designated warehouse address; once received and cleared by quality control, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing